Every artist can only devote a certain number of hours to art-making. Life is often full of problems that rob one of that precious time that one normally uses to create art. Increasingly, I resent such situations, as time is already short enough to work at something creative. So when I experience incompetence and ineptitude that cost me time and effort and also add stress, it is not good!   A huge problem that has been on-going since June 2015 has been my seemingly “good idea” to enroll in American Express’ Auto-Pay programme so as not to have to worry about my monthly account when I am outside the United States. I started off diligently filling out the requisite forms on their Amex website. I found the form badly written and often malfunctioning. Eventually I invoked the live chat people to ensure that all was correctly done: “oh yes”, I was assured.